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The City of Bedford offers dogs and cats for adoption on a first come, first served basis. Animals adopted from the City’s Animal Shelter are required to be spayed or neutered. To adopt an animal from the shelter:
Visit the Adoptable Pets webpage to see all animals available for adoption.
If your pet is picked up by an Animal Services Officer, it will be taken to the Bedford Animal Shelter, 1809 Reliance Pkwy. To reclaim your animal from the shelter:
There are multiple actions you can take if you have found a dog or cat:
If you have lost a pet, please email your pet's picture, location where the pet was last seen, your contact information, and any other information that may be helpful to Animal Services. Pet owners are highly encouraged to have their pets microchipped, which increases the likelihood of being reunited with a pet.
To report an after-hours animal-related emergency, please call the Bedford Police Department non-emergency number at 817-952-2127. Bedford dispatchers will then notify the on-call Animal Services Officer.
City ordinance requires that all dogs and cats must be vaccinated against rabies by four months of age, and then at regular intervals thereafter in accordance with rules adopted by the Texas Health and Safety Code. Rabies vaccinations must be administered by a licensed veterinarian.
There are several other vaccinations that are beneficial for your pet, but not required by law. They help protect your pet from serious diseases such as parvo, distemper, feline leukemia, etc. Please consult with your veterinarian about these beneficial vaccinations, as well as other health issues such as heartworms, internal parasites, and flea control.
If you have been bitten by a dog or cat, you should:
If you have been bitten, please contact Animal Services at 817-952-2191. A report must be made for every bite that occurs. Verification of current rabies vaccinations must be provided for the biting animal.
Yes, the City of Bedford requires that all pets be registered annually. Registering a pet provides Animal Services with access to vaccination information in the event of a bite and assists in reuniting a lost pet with its family.
An application form must be completed for each dog and cat you own. Completed applications, along with a copy of the rabies vaccination certificates and payment, may be returned to Bedford Animal Services, 1809 Reliance Pkwy. For questions on the application form, please call 817-952-2191.
Please call our office for questions regarding permit and inspection information. Technical questions will be directed to the appropriate staff member. If a call is transferred to a staff member that is unable to answer, please leave a message with return call information. Our staff will return your call as soon as possible.
City of Bedford | Building Permits and Inspections
1805 L Don Dodson Drive (Building C), Bedford, TX 76021
Phone: 817-952-2140 | Fax: 817-952-2211 | Email: Building.Permits@bedfordtx.gov
There are a multitude of tasks performed by the Stormwater/Environmental crew, to include, but are not limited to, responding to citizen/resident concerns, debris removal from creek beds, vegetation management, and erosion concerns. Please contact the Public Works office at (817) 952-2200, if more information is necessary.
The City lifted Stage 1 water restrictions. However, watering is limited between the hours of 10:00 a.m. and 6:00 p.m. each day.
To dispose of limbs and branches, please make sure that they are cut no longer than 4 feet, tied, and bundled. The bundles must not weigh over 50 pounds. You can place these bundles out with your trash. Call Republic Servicees if you have an extra large amount to be picked up that day.
The local trash service will also collect, at no additional charge:
This additional service is provided only when residents call Republic Services and request service.
The following items will not be picked up:
For more information: Trash and Recycling Services
Yes, a permit is required for a garage sale, but there is no cost, and individuals may use their own signs (no larger than four square feet, with a maximum height of three feet). Garage sale signs can only be placed on private property within 24 hours of the sale, and must be removed within 24 hours after the conclusion of the sale.
Each residence is allowed to have a maximum of four garage sales per year, up to three days maximum per sale.
For more information, visit the Garage Sale webpage.
Installation of a water heater requires a permit. Installation may be done by a homeowner or a plumber registered with the City and licensed by the State of Texas.
For more information: City of Bedford Permits | Applications and Information
New accessory buildings and fences require a permit. Accessory buildings may not be located in the front or side yard.
Residents of Bedford may take their hazardous household waste items to the Fort Worth Environmental Collection Center free of charge with a voucher from Customer Service (Water Billing Department). Residents must obtain a Bedford ECC program voucher before taking waste to the collection center. Please present proof of residency, such as a recent water bill, to receive your voucher.
Examples of household hazardous waste include:
Each free voucher to a resident costs the City of Bedford $50, whether someone brings a single item or a truckload (20 gallons of paint limit) so residents are encouraged to make the most of their trip. Please note: there is a 20-gallon-of-paint limit per voucher.
Hazardous waste vouchers can be picked up at City of Bedford Water Billing Department - City Hall Building C, 1805 L Don Dodson Drive, Bedford TX 76021.
For more information, visit Household Hazardous Waste
Provided by City of Bedford Customer Service 817-952-2112
(Source: City of Bedford, Economic Development Department | TABLE 17, 2020 CAFR)
The City of Bedford charges your insurance carrier for ambulance fees. You may or may not receive a notice in the mail requesting your insurance information. If we have your complete information, it may not be necessary to contact you. If you live outside Bedford’s primary response area, you may receive a bill for any outstanding balances. For questions about your ambulance bill, please call Emergicon at 1-877-602-2060 or 972-602-2060.
The City of Bedford contracts with Emergicon to provide all EMS Billing and Patient Records for the Fire Department's Ambulance Service. For questions concerning your ambulance bill or need a copy of your patient record, please call Emergicon at 1-877-602-2060 or 972-602-2060.
The City of Bedford only charges your insurance company for ambulance fees. You may or may not receive a notice in the mail requesting your insurance information. If we have your complete information, it may not be necessary to contact you.
Please call the Bedford Fire Department Division Chief of EMS at 817-952-2500 between the hours of 8 a.m. and 5 p.m., Monday through Friday. We will do our best to assist you in resolving your issue.
No. Bedford Fire Department EMS only provides emergency ambulance service. If you need non-emergency service, please select from several transfer ambulances servicing our area.
The Bedford Fire Department EMS will transport to all area hospitals at the patient's request, including downtown hospitals in both Dallas and Fort Worth. However, depending on the patient’s condition and medical necessity, paramedics may determine the appropriate hospital.
Reports of fire incidents are available to the public by request through the City Secretary's Office via an online public information request. For questions how to complete the form, please send an email to firstname.lastname@example.org.
Unfortunately, we are unable to host birthday parties. However, we'd be happy to schedule a "station tour" for your child and their party guests. The tour includes fire personnel providing a tour of the station (including the fire trucks) to you, your child, child and their guests. The kids would also be able to try on some of firefighters' gear. Please keep in mind, firefighters would possibly need to respond to emergencies during the scheduled tour time. For more information, please call 817-952-2500.
You may either stop by your local fire station between 8 a.m. and 5 p.m. and ask for a tour, or call 817-952-2500 to schedule a tour (recommended). Please note, tours may be cut short or canceled due to firefighters needing to respond to an emergency.
The Bedford Fire Department cannot accept used needles or medical waste from the general public. Instead, please dispose of them in a proper medical waste container or place them in an empty detergent bottle (to protect people from being poked) and place in the trash. To dispose of unwanted medication, please pick-up a "Take Away Medication Recovery System" envelope from the Fire administration lobby, located at 1816 Bedford Rd.
Every smoke detector has a test button, usually in the center of the detector. Press the test button and hold it for a few seconds. If it is working correctly, the alarm will sound and will automatically stop when you release the button. Remember to test your smoke detector monthly and change the batteries twice a year.
You need to have smoke detectors in each sleeping room, in the hallway outside of sleeping rooms and on each floor level of your home. The most common place to put a smoke detector is on the ceiling of the room. The detector should be mounted no closer than 12 inches from the side wall or if mounted on the wall, no closer than 12 inches from the ceiling. Make sure not to place the detector outside of bathroom doors, in kitchens, and other areas that produce vapors that might lead to accidental detector activations.
There are two basic types of smoke detectors - ionic and photoelectric. Both types of detectors work well to detect fires where there are open flames. Tests have shown that the photoelectric detectors are better in detecting smoldering fires, the type of fire most common in homes.
All new homes are required to have smoke detectors that run off of the normal household electrical circuits with battery backup. Older homes, built before smoke detectors were required are often supplied with battery-operated smoke detectors only. Hard wired detectors that run off of a home's normal electricity can be installed or retrofitted into existing homes.
Please visit the EPA's website for details on Carbon Monoxide detectors.
Recreational and cooking fires are allowed even in areas where general outdoor burning is prohibited. The same safety rules apply for cooking and recreational fires. General outdoor burning is prohibited. Please note, if a burn ban is enacted by Tarrant County outdoor recreational fires are prohibited.
No. It is illegal to possess or discharge fireworks in Bedford at any time. Fireworks violations are criminal misdemeanor violations, with fines as much as $2,000 for each citations, and up to one year in jail may be assessed. It is mandatory for the fireworks to be seized, as well.
A multi-purpose fire extinguisher is best for the home. Look for the rating to be at least 2A 10B C on the label. This extinguisher can be used on any type of fire commonly found in the home (it will often be labeled A-B-C). It is recommended that an extinguisher be installed in the kitchen and in the garage.
The Bedford Fire Department does not service or refill fire extinguishers. Research "Fire Equipment" on your phone or internet to find companies that do this.
Please contact Republic Services at 800-333-7301 to determine how to dispose of old fire extinguishers.
No, the Fire Department does not service or refill oxygen tanks. Please contact a medical supply company that provides this service.
Any Bedford Fire Station will do free blood pressure checks without an appointment, providing they are in the station and not on a call.
No. However, we can offer the list of resources below. (Updated 5/31/2022)
Other local Police Departments
We do not fill swimming pools.
Early attention to this problem is extremely important. Our fire marshal actively participates in the Juvenile Fire setters Intervention Program. Please call 817-952-2500 for more information.
Yes! The Fire Marshal can prepare topics for almost any group or organization. Please call 817-952-2500 to arrange for a fire prevention specialist to come speak to your group/organization.
Generally, the Fire Marshal can give an answer. Call 817-952-2500 and ask to speak to the Fire Marshal.
Please report fire hazards to the Fire Marshal at 817-952-2500.
Automatic fire sprinklers are connected to a series of pipes that run through the building's framework. The pipes are connected by control valves to a city or other reliable water supply. When a fire occurs, water automatically discharges through the sprinkler heads to extinguish or control the fire until the fire department arrives. Fire sprinklers are activated from the heat of the fire. Only the sprinklers directly over the fire are activated. Most fires are contained or extinguished with only one or two heads going off. Sprinklers in homes are very effective life safety devices that significantly enhance your chances for survival if there is a fire in your home.
The City of Bedford prides itself on the delivery of state-of-the-art emergency medical services to our community. Bedford ambulances and fire trucks are staffed by cross-trained firefighter/paramedics and firefighter/EMTs. A fire truck is dispatched with the ambulance on many calls for various reasons, such as the fire truck may be closer and can initiate medical care before the arrival of the ambulance. Bedford also uses intensive pre-hospital emergency care treatments. The crews of the fire truck and ambulance make a highly efficient team that provides the public with an unsurpassed level of care.
You may see Fire Department personnel at the store because they work a 48-hour shift, and must eat their meals while working. The firefighters eat together, and crews pay for their own food. Each morning, after the equipment is checked and the housework completed, one of the vehicles (either the engine or ambulance) will then make a quick trip to the grocery store to purchase the food that will be prepared for the shift. All crews remain in service during meals to respond to calls.
When you become aware of an approaching emergency vehicle, pull to the right and stop. If you are approaching an intersection and see an emergency vehicle that is approaching the intersection from behind you or another direction, come to a stop preferably one or two car lengths back from the intersection. These simple maneuvers can result in seconds saved by the emergency vehicle and can translate into a huge difference for someone who is having a medical emergency or is experiencing a fire.
You can call the Bedford Fire Department at 817-952-2500 between the hours of 8 a.m. and 5 p.m., Monday through Friday. We will do our best to assist you in resolving your issue.
City staff participates in various outreach/education opportunities and distribute a wealth of information regarding what residents/citizens can do to assist with the control of the mosquito population. Home inspections consist of accessing residential areas for potential breeding sites and offering education to the homeowner. These inspections are offered to Bedford residents as a courtesy.
Please call the Public Works office at (817) 952-2200 to receive further information or to set up a home inspection.
A planner is available to answer general questions at the Development Department, Monday through Friday 8:00 a.m. to 5:00 p.m.
NOTE: Letters or E-mails arriving late on the day of the hearing may not get entered into record.
See a “Public Notice – Land Use Application” sign posted? Is construction occurring in your neighborhood?
Staff can provide you with details regarding the application and the status of the review process; the project file may also be viewed in person.
If you need help or have any questions, do not hesitate to contact the Planning & Zoning Department at 817-952-2105.
Subdividing or short form platting property involves review by the City’s Development, Fire, Public Works, and Building Departments.
Most short form plats are reviewed administratively, whereas formal subdivisions (5 or more lots) require a public hearing.
Prior to submittal of a formal application, an informal preliminary meeting with city staff (the Development Review Committee) is generally required. The purpose of this meeting is to identify potential issues and requirements for the proposal. Some topics of review include:
The Planning and Zoning Department has application checklists and forms for different kinds of development proposals HERE
You can find out what a specific property is zoned by reviewing the City’s zoning map, which is located here: link: City of Bedford INTERACTIVE ZONING MAP
You can also call the Planning and Zoning Division at the numbers below. Development staff can identify the zoning information and provide information regarding the specific regulations for each particular zone.
If you have an issue that needs the attention of the Police Department, please contact 817-952-2440. Outside of normal business hours, please call 817-952-2127 (Dispatch) for immediate assistance.
Visit the City's Municipal Court webpage.
To file a accident/crash report please call 817-952-2440, or 817-952-2127 if it is outside of normal business hours.
You should file an accident report when any of the following has happened:
State law requires that all drivers involved in collisions where total damage is at least $1,000 and/or injury is suffered by any person, and where no police accident report is made, must report the collision to the Texas Department of Transportation in Austin, Texas within 10 days of occurrence.
What to do when involved in a minor accident
Crash reports may be obtained in person at the Bedford Police Department Records Counter for $6/report (additional $2 for a certified copy) or online at:
Please note regarding the above online vendors: LexisNexis/PoliceReports.US will most likely have the Crash report available sooner, but charges a slightly higher fee than the Texas Department of Transportation.
To file a police report please call 817-952-2440, or 817-952-2127 if it is outside of normal business hours. A variety of reports can be handled over the phone during normal business hours.
To obtain a police report, please submit your written request through one of the following ways:
The Public Information Act gives the public right of access to government information. A person may ask to review the documents, obtain copies, or both. This only includes documents that are in existence when the request is made. It does not require the government body to create documents or do legal research. The only legal requirement to submit an open records request is that it be in writing.
The Act is triggered when a person submits a written request to the governmental body. The Public Information Act prohibits the governmental body from asking you why you want the information you have requested. The governmental body may, however, ask you to clarify your request if they are uncertain as to what you want, and they may discuss with you how the scope of your request may be narrowed if you have requested a large amount of information.
The governmental body must "promptly" produce public information in response to your request. "Promptly" means that a governmental body may take a reasonable amount of time to produce the information, which varies depending on the facts in each case. The amount of information you have requested is highly relevant to what makes for a reasonable response time.
Requests for public information can be made in the following ways:
To make a complaint regarding noise, please call the non-emergency line at 817-952-2127.
Property is released by appointment only. Appointments should be made prior to arriving to the Bedford Police Department to ensure someone is available and that the property is able to be released. Appointments can be made by calling 817-952-2432. Information provided to the Property Technician should include: your name, phone number, report number, and property description. A government issued photo ID is required for the release of property.
Items are booked into Property and Evidence under three different categories:
The City of Bedford contracts with PropertyRoom.com for the sale of unclaimed items through their auction site. Community members interested in bidding online can go to the auction website.
The Bedford Police Department uses B&B Wrecker Service (1201 W. Euless Boulevard in Euless), which is directly across from the Euless Police Department.
For inquiries regarding fees, payment types, or directions, please contact B&B Wrecker at 817-283-2121 (open 24-hours a day). Be prepared to provide information such as vehicle year, make, model, and a license plate number.
If you'd like to submit a traffic concern, please call the Traffic Division at 817-952-2488.
Online applications are available and are also available for pick-up at the front desk of the Police Department. All applicants are required to go through a background check and are given a copy of the City Ordinance on solicitor permits and handbill permits. For more information about solicitor's permits, contact a Public Service Officer at 817-952-2440.
No, once your online application is completed you will be given a personal history statement (PHS) to complete. Upon successful completion of the PHS, you will be called in for an initial interview and testing. All requested documents such as transcripts, DD-214, etc. must be turned in prior to completion of background.
The process takes approximately eight to ten weeks, depending on factors in your background.
Yes, you may submit a resume at the time of application.
The exam is an online test through a third-party contractor. The exam is multiple choice and measures things such as deductive reasoning, inductive reasoning, information gathering, math and grammar. There is a 1.5 hour time limit to complete the exam.
Yes. A study guide will be provided to the applicant. However, this information is only provided to applicants who are invited to the Police Officer Examination.
You will be given the written examination and those who pass the exam will immediately participate in the Row Evaluation.
Please wear business attire for all stages of the hiring process except for the physical fitness test. Please bring a set of workout clothes to change into for the physical agility test.
A police officer must be at least 21 years old to be licensed in Texas. There is no maximum age limit to apply for the Bedford Police Department. If you are fit enough to pass the Row Evaluation, medical examination, and complete the police academy (if necessary), there are no physical limitations on who can apply.
Tattoos: Non-offensive tattoos are allowed to be visible. It is the policy of the Bedford Police Department that tattoos or brands that are prejudicial to good order are prohibited. Additionally, while on or off duty in uniform or on duty in civilian attire, employees are prohibited from exhibiting tattoos, body art, or brands that are offensive or demeaning to persons of ordinary sensibilities.
Mustaches: Mustaches shall not extend a half-inch below the corners of the mouth or beyond the natural hairline of the upper lip and shall be short and neatly trimmed, with no more than a half-inch in thickness.
Sideburns: Sideburns shall not extend below the bottom of the outer ear opening (the top of the earlobes) and shall be trimmed and neat, except for members in certain specialized units, or if permitted by the Chief of Police or the authorized designee.
Goatees: Goatees must be neatly groomed, with the sides of the goatee extending straight down from the outer edge of the mustache or no more than a half-inch beyond the corners of the mouth, and shall not extend more than 1.5 inches below the peak of the jawline. The goatee shall not be more than a half-inch in thickness. The mustache shall not extend over the top edge of the upper lip.
Beards: Beards must be neatly groomed and shall not extend more than1.5 inches below the peak of the jawline. The beard must be edged on the cheeks and under the jawline and shall not be more than a half-inch in thickness. The mustache shall not extend over the top edge of the upper lip.
Facial Hair (In General): No extreme styles are permitted, except for members in certain specialized units, or if permitted by the Chief of Police or their authorized designees. Employees choosing to grow facial hair shall begin the growth during time off and may not report for duty with less than three day’s growth, provided that such time is sufficient to present an intentional and established growth. Patchy, spotty, inconsistent or sparse facial hair will not be permitted. An employee’s supervisor may determine, individually, if an employee’s facial hair does not comply with this policy. The Chief of Police retains final approval over continued facial hair growth.
No, you do not have to live in Bedford to serve as a police officer; however, if you are in an on-call capacity you must be able to respond within one hour.
Yes, unless you are already Texas Commission on Law Enforcement (TCOLE) certified, you will be required to attend and complete the police academy of our choosing.
The Bedford Police Department uses two different police academies to train new recruits. Once hired, Police Officer Recruits will be sent to the next academy of Bedford PD's choice.
Once hired, the Bedford Police Department will pay you a salary, provide full benefits to you and your family, and pay for the cost of the academy. The only items you are required to pay for yourself are footwear and gym clothes for the physical fitness training during the academy.
The academy hours are generally 8 a.m. to 5 p.m., Monday through Friday. The training curriculum is an adult education program, with practical and physical fitness training.
This will depend on the time of the last usage and frequency of usage.
Honesty and integrity are important facets of police work. If you are found to have intentionally omitted important information or are found to being deceptive, you will be permanently disqualified from the hiring process.
Police recruits and dispatch applicants are required to pass a psychological and polygraph exam. These tests are administered after a conditional job offer is made to the applicant. The Bedford Police Department incurs the cost of these tests and they are conducted off-site by a third-party contractor. The applicant will be required to complete additional paperwork prior to their appointment with poly/psych examiner. Administration of the exams will take approximately half a day and are administered Monday- Friday. Failure of either exam will result in the application being rejected. Should the applicant fail either exam, he or she will not be allowed to appeal.
That depends on why you were disqualified. If you fail the written test, Row Evaluation, or the Oral Review Board, you may reapply six months after the disqualification. You may reapply after one year if you fail the psychological examination. Any other disqualification will result in a minimum disqualification of one year or possible permanent disqualification.
Generally, three trips are necessary. One trip is for the initial testing, the second for the Preliminary Background Interview & Oral Review Board, and the third for the polygraph, psychological, and medical / drug screen. Contact the Bedford PD at 817.952.2440 for more information.
Go to the Texas Commission on Law Enforcement (TCOLE) website and review the Out of State Application Process in the Forms and Applications section. Out of state officers must complete the mandated training and may challenge the state test for certification.
The Bedford PD has 81 Sworn Police Officer positions.
Applicants will not be considered if they were discharged under less than honorable conditions. All other discharges (such as uncharacterized) will be reviewed on a case-by-case basis.
No. All new officers must complete field training before being eligible for transfers or promotions.
The Bedford Police Department will furnish you all the required uniforms and equipment except footwear.
No. The Bedford PD accepts any classes from an accredited college or university as defined by the Texas Commission on Law Enforcement Rule 211.1(a)(3).
Benefits start on the first day of the month after you are hired.
Our patrol officers work 12-hour shifts. We have two day shifts and two night shifts, with Wednesday being the swing day as follows:
Work Days: Sunday - Wednesday (First Week), Sunday - Tuesday (Second Week)
Off Days: Thursday - Saturday (First Week), Wednesday - Saturday (Second Week)
Work Days: Thursday - Saturday (First Week), Wednesday - Saturday (Second Week)
Off Days: Sunday - Wednesday (First Week), Sunday - Tuesday (Second Week)
80 hours worked over each two week pay period comprised of six 12-hour shifts and one 8-hour shift
The Bedford Police Department has various divisions, specialized units and rotational positions available, to include:
Tarrant County Clerk’s office.
Thursday8:00 a.m. - 8:00 p.m.
Smoke detectors are the single most important means of preventing fire fatalities in homes by providing an early warning signal – so you and your family can escape to safety.
Install smoke detectors on every level of your home, including the basement if you have one. For extra safety, install smoke detectors both inside and outside sleeping areas. Since smoke and many deadly gases rise, installing your smoke detectors at the proper level will provide you with the earliest warning possible.
In most cases, all you will need is a screwdriver to install a smoke detector. Be sure to follow the directions from the manufacturer because each brand is different. If you are unable or not sure what to do, contact the Bedford Fire Department at 817-952-2500 and firefighters will come to your home to install the detectors, free of charge.
Smoke detectors are easy to maintain. Check and replace the battery, if needed when you change your clock during Daylight Saving Time in the fall and spring. Some smoke detectors on the market now come with a 10-year lithium battery. This type of smoke detector is designed to be replaced as a whole unit, thus avoiding the need for battery replacement.
If your smoke detector starts making a “chirping” noise, replace the batteries and retest it. Test your smoke detectors at least once a month by pushing the test button on the front of the smoke detector for a few seconds.
Smoke detectors will last about eight to ten years after the manufacturer date. This date is usually found on the back of the smoke detector or inside near the battery. You may also write the purchase date on the unit with a marker as a reminder. Like most electrical devices, smoke detectors wear out.
Your smoke detector is doing its job. Do not disable your smoke detector by removing the battery if it alarms due to cooking or other non-fire causes. Clear the air by waving a towel near the detector, and leave the battery in place. The smoke detector may have to be moved to a new location. If so, please call the Bedford Fire Department at 817-952-2500 and firefighters will be sent to your home for free assistance.
Smoke detectors are considered to be “hard-wired” if they are connected to the household electrical system. These detectors may or may not have battery backup. These types of smoke detectors should be tested at least once a month. Notify your Home Security Monitoring Service before testing if your “hard-wired” smoke detector is connected to your home security system.
If a “hard-wired” smoke detector needs to be replaced, homeowners should contact a licensed electrician, as the Bedford Fire Department does not handle changing out these types of detectors.
If the signal is located along Highway 183 (North Tarrant Expressway) service road, please contact NTE at (817) 614–8706.
If the signal is located along Highway 121 service road, please contact the Texas Department of Transportation at (817) 370–6657.
Considering the high cost of subsidizing the operational side of the Center, it would have been irresponsible if the City did not look at outside options/sources for providing these services.
The City would have had to spend approximately $907,053 if the City operated The Center annually.
One of the common questions Bedford received is in regard to the City of Grapevine's recreational facility and its rates. Grapevine collects almost triple the amount of sales tax that Bedford does and has approximately the same population. The extra sales tax enables them to subsidize the operational costs so their membership rates are less.
There are additional reasons why other Cities can offer lower rates. First, their recreational centers are much older so their debt service costs are either minimal or non-existent. Second, those facilities typically don't offer the modern and wide variety of amenities that Bedford offers.
The seniors are able to attend the City's senior programming AND the senior programming at The Center. The YMCA has determined what works well for senior programming and services through their many years of experience running recreational facilities.
As an example, the YMCA’s Silver Sneakers program, which provides many, if not most, eligible seniors a greatly reduced or free membership rate. Additionally, the YMCA offers senior-only programming such as water aerobics, exercise classes, potlucks, various classes such as art and ceramics (using the City's pottery kiln within the facility), book and game clubs, and much more. Additionally, the popular senior dances moved to the larger space within The Center in 2023.
No. Employees have not been negatively impacted. However, if there’s no longer a demand for senior programs at Old Bedford School, the YMCA has agreed to hire any employees that are currently overseeing senior programming.
The initial operations agreement is for five years. Either party can terminate the agreement, by providing a one-year notice. The City of Bedford estimates it would take a year to hire an experienced staff to meet The Center’s staffing needs.
The contract between the City and any outside entity approved to oversee The Center’s operations contains performance measures, required monthly financial reports, an annual audit, in addition to regularly-scheduled presentations to the City Council.
The City of Bedford would provide a one-year termination notice and begin hiring professional staff to operate the Center.
The YMCA exclusively manages The Center within Generations Park.
They are responsible for:
The City of Bedford owns all fitness equipment.
The old Bedford YMCA building has closed.
The City routinely monitors the financial performance of the YMCA as it pertains to The Center. If membership numbers grow stagnant, it will be taken into consideration as the City evaluates the relationship moving forward.
There is not a concern of non-Bedford based YMCA members overrunning The Center. Based on YMCA data that looks at how often members use facilities outside their home branch, City staff estimates approximately 10 percent of The Center visits will be from other YMCA branches.
Yes, day passes are available. A day pass for Bedford residents (over the age of three) is $5 per person. A day pass for non-residents (over the age of three) is $10 per person.
There is no limit on the amount of passes you can purchase.
Yes, the ability for the community to rent rooms is incorporated into the agreement between the City of Bedford and the YMCA. If you'd like to rent a room within the facility, please contact YMCA staff at 817-725-8439.
No. The City continues to be responsible for planning and conducting our own special events.
To report missed trash/recycling pick up, please contact Republic Services at (254) 687-2456 or visit
New service can be activated in one of two ways:
If you are moving and terminating your service, plese fill out the "Changes to Water Utility Service Account" form online and/or send an email to email@example.com at least 24 hours prior to the time you want service discontinued. Please provide your name, service address, the disconnect date, and a forwarding address and phone number for your final bill charges.
The City smart meters are read by cell phone towers and collect water usage data every 15 minutes. The reads are updated in the system every 24 hours. You can view your own usage by signing up for EyeOnWater, an online tool that allows residents to set leak alerts and monitor water usage. You will need to enter your account number and create a username and password. Please call 817-952-2112 for assistance.
No, the City takes the meter readings from EyeOnWater on a monthly basis.
If a meter cannot be read because it is inaccessible for reasons such as; a vehicle parked over the meter, meter covered with debris, or a broken meter, the meter will be manually read. If the City is unable to get a manual read, the account holder is billed only for the water base rate until the meter is uncovered, repaired, or replaced.
Bills increase for variable reasons. Some of the most common are:
The City has several payment options available for your convenience. You may pay in person, use the outside drop box, by mail, online, bank draft, or electronically through your bank and/or by phone. You will need your city water account number.
If paying by mail, the mailing address is:
City of BedfordP.O. Box 667190Dallas, Texas 75266-7190
To pay over the phone, please call 1-833-648-0159.
To pay online, please visit https://web.ebppay.com/bedw.
To pay in-person, please visit:
City Hall, Building CWater Utility Billing1805 L Don Dodson Dr.Bedford, Texas 76021
Yes, the City has a $2 convenience fee for each transaction using American Express, Discover, Visa and MasterCard, via IVR, online, and in-person. Recurring, bank draft, checks, and cash will not be charged the convenience fee.
We accept MasterCard, Visa, checks, cash, money orders, or cashier’s checks. If paying over the phone, there are additional options to pay: by electronic check, Discover, American Express, MasterCard, or Visa (debit or credit).
A bill can be reprinted from the online system or by calling Customer Service at 817-952-2112.
Yes, all Bedford residents 65 years of age and older are eligible for a discount on their utility bill. Proof of age must be provided. The discount is applied to the water base rate, sewer base rate, and the recycling and storm drainage fee. It is approximately $4 a month.
Yes, financial assistance is offered through the third party, Texas Utility Help. You can visit https://texasutilityhelp.com/ to view qualifications and apply for assistance.
The City does not offer a discount on the water bill. However, if the pool is filled anytime between December 1 and March 1, it can be taken into consideration (upon request when the sewer winter average is calculated for billing). If you fill a pool during this time period, please call or send written notification via mail, fax, or email to the Water Department. The notification should include the date the pool was filled and approximate number of gallons. Notification should be received by April 1.
City of BedfordWater DepartmentP.O. Box 327Bedford, Texas 76095
To determine how much it will cost to fill a swimming pool, it is necessary to know how many gallons will be used to fill the pool and then multiply the gallons by the current water volume pass through rate.
An example is below:
Pool volume = 25,000 x $4.44 current volume rate = $111
This is a quick estimate of the cost and will vary depending upon the base rate and other monthly usage not included in the filling of the pool.
The City uses the winter months’ average of the December, January, and February consumption for the sewer calculations on residential and multi-family customers. We average the consumption during these months to set your sewer rate for the year, which changes each year on the May water bill. If you have no preceding winter months’ usage, we use the City’s average of 6,000 gallons.
During the winter months, please be aware of all unnecessary water usage such as:
If you have a leak during the winter averaging months, call 817-952-2112 or email Customer Service so the account can be noted.
An example is below:
To calculate a sewer average:
Add total consumption - 25,000 gallons, then divided by three months = 8,000 gallon average (changes May 1)
In the example, multiply the 8,000 gallon average times the current rate of $3.51 per 1,000 gallons, which equals $28.08. Then, add the current sewer base rate of $13.07 for a total sewer amount of $41.15 billed monthly. This amount will be in effect for an entire year beginning with your May bill.
To avoid penalties to your utility bill, the net amount is due in our office by 5 p.m. on or before the due date printed on your water bill. If your bill is on the first of the month, your bill is due on the 25th of the same month. If your bill is on the 15th of the month, your bill is due on the 9th of the following month.
If you receive a red and white termination notice, this represents termination of service for non-payment. Please do not disregard this notice without contacting our office at 817-952-2112. If your account falls behind, you are in jeopardy of disconnection of service. To restore water services, payments can only be made via phone, online, or in-person. Please contact Customer Service after payment is made to ensure the account is put on a list to restore water services by calling 817-952-2112 (option 3) or online at https://consumer.ebppay.com/bedc, or in-person at 1805 L Don Dodson 8 a.m. - 5 p.m. You will be required to bring your account current and pay a re-connection fee of $30 during regular business hours, 8 a.m. to 5 p.m., Monday through Friday. (After-hours is a $50 re-connection fee.)
Yes, the City has an after-hours re-connection procedure. Please call the Police Dispatch non-emergency number at 817-952-2127 up until 9 p.m. to have your water service restored, after normal business hours. The fee for this service is $50, in addition to the total amount past due.
No, the City does not provide trash containers. Trash must be containerized in plastic bags (any color but blue) or boxes weighing less than 50 pounds and set out at the curb by 7 a.m. on your collection days. You may purchase your own trash container, but you must place your closed trash bags inside.
You may set your trash out no earlier than 6 p.m. the night before your regular trash days. All brush or limbs must be cut into 4-foot lengths and bundled, with each bundle weighing less than 50 pounds.
The City's trash collector, Republic Waste Services, provides 65 gallon green recycling roll carts. If you need a cart, please call Republic Services at 817-332-7301 or email Customer Service to make arrangements to receive one.
Yes, but if you have large items like a couch, mattress, or stove, please call Republic Services at 817-332-7301 so City staff can inform the driver.
To get rid of hazardous waste, please visit Customer Service (City Hall, Building C - 1805 L. Don Dodson Dr.) and staff will issue you a voucher to take your hazardous waste items to the reclamation center. Please bring your current water bill with you. Each Bedford household may obtain one hazardous waste voucher per year. This is a free service provided by the City.
No, but residents may take their brush, fencing, and building materials to the Arlington Landfill between 7 a.m. and 2:30 p.m. on the fourth Saturday of each month (except December and January). Please bring your drivers license and current water bill to the scale attendant. The addresses much match in order to gain free access.
This ordinance does not apply to private water shut off valves. If you do not have one, a licensed plumber may install a home shut off valve for home repairs or other emergencies. If assistance is needed for water shut off at the meter, please contact the Public Works office at (817) 952-2200. For after hour emergencies, please contact Police Dispatch non-emergency at (817) 952-2127.
With the faucet head off, turn the water on to verify if the pressure has increased with the removal of the aerator. If the pressure has increased, turn off the water, clean the aerator and screw the faucet head/aerator back on. If the pressure does not increase when the aerator is removed, this could be an overall plumbing concern.
Public Works staff can perform an inspection to verify all valves are in proper working condition at the City side. Plumbing concerns on private property will be the resident's responsibility.
The purpose of this accumulation of water is to prevent gases from exiting the sewer system and seeping into your home. If a bathroom is not utilized regularly, the water in the P-trap may have evaporated. A simple solution would be to run water in the sink and allow water to sit in the P-trap.
Another possibility is that the wax ring under the commode is deteriorating and in need of replacement. As the wax ring deteriorates, it allows sewer gases to seep through.
West Nile Virus (WNV) is a potentially serious virus, most commonly spread by infected mosquitoes. Mosquitoes become infected when they feed on infected birds. WNV can cause fever, inflammation of the brain, the lining of the brain, and the spinal cord. WNV can be transmitted year-round in Texas.
WNV often spreads by the bite of an infected mosquito. In a very small number of cases, WNV also has been spread through blood transfusions, organ transplants, breastfeeding, and pregnancy. WNV is not spread through casual contact such as touching or kissing a person infected with the virus.
The first positive test for WNV will be monitored by City crews and within 24 hours, crews will use adulticiding, a type of insecticide used to kill adult mosquitoes, in addition to the City’s normal larviciding program. As part of adulticiding, crews will use foggers in creek banks and City parks in the quarter-mile area where a positive trap is found. Prior to this taking place, residents will be notified via the City's social media channels and on the City's website to alert them of the fogging and positive test.
Currently, there is no WNV vaccine available.
The incubation period is usually two to six days but ranges from two to 14 days.
Cancer, diabetes, hypertension, and kidney disease patients are at a greater risk.
Pain relievers can reduce fever and relieve some symptoms. People with milder symptoms typically recover on their own. In more severe cases, patients often hospitalized to receive supportive treatment, such as intravenous fluids, pain medication, and nursing care.
To reduce your risk of getting the WNV: